BE SOCIAL, BE SAFE, BE AT THE BROADVIEW
Stay Well Information
While the health and safety of our guests has always been a top priority, when you return to The Broadview Hotel you will find that we’ve made a number of enhancements - from offering remote check-ins to new cleaning protocols for guest rooms, common areas and high-touch surfaces; along with new options for dining.
Is The Broadview Hotel open?
We are excited to open our Rooftop Patio and Lincoln Hall Terrace starting Thursday June 25. We are also accepting guestroom reservations now for stays Thursday to Sunday starting on Thursday July 2, 2020.
Did anything change with checking in & out?
What is The Broadview Hotel’s current cancellation policy?
Cancellation of any reservation up to 24 hours prior to 4pm the day prior to arrival.
Have your public spaces, such as your lobby, changed?
We have increased our staffing of housekeeping attendants to support increased frequency of cleaning surfaces, with HEALTH CANADA approved cleaning agents. We ask all guests to leave a minimum of 6 feet of distance between one another for their protection and the protection of others. Hand Sanitizer stations are available throughout the property. Our Dining Venues will also respect social distancing seating guidelines.
What is The Broadview Hotel doing to assist guests with staying clean and safe?
We have taken the following steps to maintain the highest level of cleanliness and hygiene:
What has The Broadview Hotel changed regarding guest room housekeeping?
We do not currently have access to a fitness facility; however, neighborhood walking and running maps are available.
What are my dining options at The Broadview Hotel?
The Rooftop and Lincoln Hall Terrace are open for drinks and dining.
The Bistro will soon be available with a limited ‘To-GO’ menu.
Please see Hours of Operation under FOOD & DRINK on our website.
Our restaurant seating has been redesigned to incorporate plenty of space for social distancing protocols. We’ve increased frequency of cleaning and disinfecting, added the use of face coverings by our staff and new menu presentation protocols.
Are there Grab & Go Food and Drinks available at The Broadview Hotel?
Yes, at The Bistro for Breakfast only.
Is The Broadview Hotel still offering dry cleaning and laundry services?
Yes, however service and times are limited.
Do your guest rooms have mini refrigerators?
Yes, all guest rooms have mini refrigerators that are sanitized before each guest’s stay. Mini-Bar items have been removed.
Has anything changes with Meetings & Events?
Our meetings and events teams will collaborate with planners to reimagine their meetings with new meeting set ups, food service protocols and meeting specific options.
Enjoy your time at The Broadview Hotel and please let us know if there is anything we can do to make your experience even better. Be well.
We look forward to seeing you soon!
Stay Well Information
While the health and safety of our guests has always been a top priority, when you return to The Broadview Hotel you will find that we’ve made a number of enhancements - from offering remote check-ins to new cleaning protocols for guest rooms, common areas and high-touch surfaces; along with new options for dining.
Is The Broadview Hotel open?
We are excited to open our Rooftop Patio and Lincoln Hall Terrace starting Thursday June 25. We are also accepting guestroom reservations now for stays Thursday to Sunday starting on Thursday July 2, 2020.
Did anything change with checking in & out?
- We will have a dedicated host at the Hotel entrance.
- Queuing through floor decals and stanchions.
- Signage throughout the lobby reminding all guests about physical distancing requirements.
- Front desk will have a temporary physical Plexiglas barrier installed for added protection.
- Hand Sanitizer Dispensers will be available in the lobby.
- During check-in, guests are provided COVID-19 information with hotel policies regarding distancing and personal protective equipment.
- Contactless check-out now available via text message.
What is The Broadview Hotel’s current cancellation policy?
Cancellation of any reservation up to 24 hours prior to 4pm the day prior to arrival.
Have your public spaces, such as your lobby, changed?
We have increased our staffing of housekeeping attendants to support increased frequency of cleaning surfaces, with HEALTH CANADA approved cleaning agents. We ask all guests to leave a minimum of 6 feet of distance between one another for their protection and the protection of others. Hand Sanitizer stations are available throughout the property. Our Dining Venues will also respect social distancing seating guidelines.
What is The Broadview Hotel doing to assist guests with staying clean and safe?
We have taken the following steps to maintain the highest level of cleanliness and hygiene:
- Our hotel teams are receiving ongoing briefings and enhanced operating procedures
- We have increased the frequency of cleaning of all public areas (including the lobby, elevators, door handles, public bathrooms, etc.)
- We have increased the deployment of antibacterial hand sanitizers in all public areas.
- Integration of text messaging engagement platforms are available for contactless requests and inquiries.
What has The Broadview Hotel changed regarding guest room housekeeping?
- In-room housekeeping service will be provided once every 3 days, during your stay.
- Additional linens, towels and toiletries are available by contact free delivery by contacting the Front Desk.
- Rigorous cleaning and sanitizing protocols will be used to clean guest rooms.
- Decluttering of guestroom and removal of reusable items from guest rooms.
We do not currently have access to a fitness facility; however, neighborhood walking and running maps are available.
What are my dining options at The Broadview Hotel?
The Rooftop and Lincoln Hall Terrace are open for drinks and dining.
The Bistro will soon be available with a limited ‘To-GO’ menu.
Please see Hours of Operation under FOOD & DRINK on our website.
Our restaurant seating has been redesigned to incorporate plenty of space for social distancing protocols. We’ve increased frequency of cleaning and disinfecting, added the use of face coverings by our staff and new menu presentation protocols.
Are there Grab & Go Food and Drinks available at The Broadview Hotel?
Yes, at The Bistro for Breakfast only.
Is The Broadview Hotel still offering dry cleaning and laundry services?
Yes, however service and times are limited.
Do your guest rooms have mini refrigerators?
Yes, all guest rooms have mini refrigerators that are sanitized before each guest’s stay. Mini-Bar items have been removed.
Has anything changes with Meetings & Events?
Our meetings and events teams will collaborate with planners to reimagine their meetings with new meeting set ups, food service protocols and meeting specific options.
Enjoy your time at The Broadview Hotel and please let us know if there is anything we can do to make your experience even better. Be well.
We look forward to seeing you soon!